Learn how to simplify customer charging across multiple accounts in your organization using Stripe's new sharing feature.
Overview
This article discusses how Stripe's Organizations feature allows businesses to charge customers across multiple accounts seamlessly. It highlights the benefits of sharing customer and payment methods, simplifying payment integration, and enhancing the customer experience.
What You'll Learn
1
How to enable customer and payment method sharing across multiple Stripe accounts
2
Why sharing customers improves the payment experience for businesses and customers
3
How to create a checkout session using shared customer data
Key Questions Answered
How does customer and payment method sharing work in Stripe?
Customer and payment method sharing in Stripe allows businesses to share customer profiles and saved payment methods across multiple accounts within the same organization. This means that when a customer saves their payment information in one account, it is automatically available for use in other accounts, simplifying the checkout process and enhancing user experience.
What are the benefits of sharing customers across accounts?
Sharing customers across accounts provides several benefits, including a one-click checkout experience, consistent customer profiles, holistic reporting of transaction history, and easier expansion into new business lines or geographies without complex data migrations.
What are the important developer considerations for enabling sharing?
Developers should note that once sharing is enabled, it cannot be disabled for an account, and all customers will be shared automatically. Additionally, only card payment methods can be shared, and consent must be collected from customers before enabling sharing.
How can I charge a customer using a shared payment method?
To charge a customer using a shared payment method, create a checkout session in the second account using the same customer ID from the first account. This allows Stripe to automatically populate the customer's saved card information, streamlining the payment process.
Technologies & Tools
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Key Actionable Insights
1Enable customer and payment method sharing to streamline your payment processes across multiple accounts.This feature reduces friction for customers by allowing them to use saved payment methods across different business lines, enhancing their overall experience.
2Utilize organization-level webhooks to manage events related to shared customers and payment methods efficiently.Centralizing event management helps reduce the complexity of handling multiple webhooks for different accounts, ensuring you receive de-duplicated events for shared data.
3Always collect customer consent before enabling sharing to comply with data protection regulations.This ensures that you respect customer privacy and maintain trust, which is crucial when handling sensitive payment information.
Common Pitfalls
1
Not collecting customer consent before enabling sharing can lead to compliance issues.
It's essential to ensure that customers are aware and agree to their payment information being shared across accounts, which helps avoid legal complications.
2
Assuming that all customer data will be shared can lead to confusion.
Only specific fields are shared across accounts, such as name and email, while metadata remains unique to each account. Understanding this distinction is crucial for effective data management.
Related Concepts
Payment Processing
Customer Data Management
Data Privacy Regulations