Measuring marketing incremental impacts beyond last click attribution

Maggie Zhang
10 min readintermediate
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Overview

The article discusses the limitations of last-click attribution in marketing and introduces the Bayesian Structural Time Series (BSTS) model as a solution for measuring the incremental impacts of marketing campaigns. It emphasizes the importance of accurately quantifying marketing ROI through causal impact analysis, particularly in the context of evolving data privacy regulations.

What You'll Learn

1

How to implement a Bayesian Structural Time Series model for marketing analysis

2

Why last-click attribution can misrepresent marketing effectiveness

3

When to apply geo-split testing for marketing campaigns

Prerequisites & Requirements

  • Understanding of marketing metrics and causal inference
  • Familiarity with statistical modeling software like R(optional)

Key Questions Answered

What is the Bayesian Structural Time Series model?
The Bayesian Structural Time Series (BSTS) model is a statistical technique used for time series forecasting and inferring causal impact. It allows marketers to predict the performance of test markets in a counterfactual scenario, enabling accurate measurement of marketing interventions.
How can geo-split testing improve marketing campaign measurement?
Geo-split testing involves dividing markets into test and control groups to assess the impact of marketing campaigns. By ensuring that control markets are predictive of test markets, marketers can better isolate the effects of their interventions and obtain more reliable ROI measurements.
What steps are involved in BSTS causal impact analysis?
BSTS causal impact analysis involves several steps: selecting a true north metric, conducting geo-split testing, modeling the time series data, and validating the model through AA testing. These steps ensure that the causal impact of marketing campaigns is accurately assessed.
What are the common pitfalls in measuring marketing ROI?
Common pitfalls include relying solely on last-click attribution, which can misrepresent the effectiveness of marketing efforts, and failing to validate models before implementing campaigns. These mistakes can lead to inaccurate conclusions about campaign performance.

Key Statistics & Figures

Return on Advertising Spend (ROAS)
well above 1.0
This was found in a paid job distribution program where BSTS was applied.
Incremental app installs
about half of the app installs reported through last click
This was concluded in a Google Universal App campaign promoting LinkedIn Apps on Android.

Technologies & Tools

Software
R
Used for implementing the BSTS model and conducting causal impact analysis.

Key Actionable Insights

1
Implementing the BSTS model can significantly enhance the accuracy of marketing ROI measurements.
By using BSTS, marketers can create a counterfactual scenario that predicts performance without the marketing intervention, allowing for a clearer understanding of the true impact of their campaigns.
2
Geo-split testing should be utilized to ensure that control markets are comparable to test markets.
This approach helps in isolating the effects of marketing campaigns and provides more reliable data for decision-making, particularly in complex marketing environments.
3
Establishing a robust validation process, such as AA testing, is crucial before launching marketing campaigns.
This step ensures that the model is reliable and that any observed effects can be attributed to the marketing intervention rather than pre-existing trends.

Common Pitfalls

1
Relying solely on last-click attribution can lead to misinterpretation of marketing effectiveness.
This model ignores the contributions of earlier touchpoints in the customer journey, which can result in over-crediting the last interaction and failing to capture the full impact of marketing efforts.
2
Neglecting to validate the model before launching a campaign can undermine the results.
If the model has not been tested for accuracy, there is a risk of making decisions based on flawed data, which can lead to ineffective marketing strategies.

Related Concepts

Causal Inference In Marketing
Incrementality Testing
Marketing Mix Modeling