Virtual onboarding in the time of COVID-19: The new hire’s new normal

Pinterest Engineering
10 min readintermediate
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Overview

The article discusses the transition to virtual onboarding at Pinterest during the COVID-19 pandemic, highlighting the experiences of a new Data Scientist. It covers the challenges and adaptations made to ensure effective onboarding through online platforms, emphasizing the importance of mentorship and community-building in a remote environment.

What You'll Learn

1

How to effectively engage in virtual onboarding processes

2

Why mentorship is crucial during remote onboarding

3

How to utilize Slack and Google Meet for effective communication

4

How to create a personal checklist for onboarding success

Key Questions Answered

What are the key components of Pinterest's virtual onboarding process?
Pinterest's virtual onboarding includes a bootcamp with classes on technical skills, live coding labs, and mentorship through a Buddy Onboarding Program. New hires engage via video calls and chat platforms, ensuring interactive learning and support.
How did Pinterest adapt its onboarding during COVID-19?
Pinterest transitioned to a fully virtual onboarding process, utilizing tools like Slack and Google Meet. This adaptation included live coding sessions, recorded lectures for review, and structured mentorship to help new hires integrate into the company culture.
What challenges did new hires face during virtual onboarding?
New hires faced challenges such as reduced in-person interactions and the need for self-motivation in a remote setting. To address this, Pinterest implemented 1:1 pairings and virtual social events to foster connections among employees.
What resources are available for new hires at Pinterest?
New hires at Pinterest have access to a comprehensive onboarding checklist, a Buddy Onboarding Program for mentorship, and a library of presentation videos called Analysis Weekly to learn about data science practices within the company.

Key Statistics & Figures

Increase in accuracy of human labeling
12%
Achieved through a project during the author's internship, demonstrating the impact of data science work.

Technologies & Tools

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Communication
Slack
Used for team communication and engagement during virtual onboarding.
Communication
Google Meet
Utilized for live coding sessions and presentations during onboarding.

Key Actionable Insights

1
Engage actively during virtual onboarding sessions by asking questions and participating in discussions.
Active engagement helps to clarify concepts and fosters a sense of community, which is crucial in a remote work environment.
2
Utilize available resources such as recorded sessions and mentorship programs to enhance your onboarding experience.
These resources can provide additional support and knowledge, making the transition smoother and more effective.
3
Establish a routine for daily work documentation to track progress and identify areas for improvement.
This practice can help in recognizing bottlenecks and ensuring a balanced approach to work and learning.

Common Pitfalls

1
New hires may struggle with the lack of in-person interactions, which can hinder relationship-building.
To avoid this, companies should implement structured virtual meetups and mentorship programs to foster connections.

Related Concepts

Remote Onboarding Best Practices
Mentorship In Virtual Environments
Effective Communication Tools For Remote Teams